FAQ

Frequently Asked Questions (FAQs)

  1. Authenticity and Quality
  • Are Your Fragrances Truly Authentic?

All of our fragrances and products are 100% authentic and genuine. We source them from authorized vendors or directly from manufacturers. We do not sell knockoffs, imitations, or fake fragrances. Our commitment is to provide you with the real deal.

 

  1. Understanding Decants
  • What is a Fragrance Decant?

A decant refers to the process of transferring fragrance from its original bottle into smaller sample-sized atomizers. It's a way to let you experience a variety of scents without committing to a full-sized bottle.

 

  1. Our Decanting Process
  • How Do We Create Sample Sizes?

In our sterile and aseptic lab, we meticulously hand decant each sample to order. Using a sterile syringe, we transfer the liquid from the original retail bottle into the new atomizer. and we are cautious not to compromise, affect, or alter the fragrances original state.

 

  1. Benefits of Trying Decants
  • Discover Fragrances Before Committing

We decant fragrances to provide you with an opportunity to explore scents before making a larger investment in a larger bottle. Our sample sizes are perfect for traveling and let you enjoy a wide array of scents without spending in full price bottles.

 

  1. Proper Storage Tips
  • Storing Your Fragrance Samples Effectively

 Store your fragrances in a cool, dark, and dry place. Avoid direct sunlight and extreme humidity. Common storage places include drawers, closets, or cabinets. Upright storage prevents leakage.

 

  1. Clear Labeling and Packaging
  • How We Label and Package Our Samples

Each sample is individually labeled with the fragrance's name and the brand name. Our Premium Atomizers have labels on the inner glass vial, which you can see by twisting the atomizer to the spray position and gently pulling out the inner tube.

 

  1. Travel-Friendly Samples
  • Sample Portability: Perfect for Your Travels

Our decants comply with TSA regulations and requirements. We use high-grade glass bottles that are both delicate and sturdy, perfect for safe travel.

 

  1. Shipping Destinations
  • Where We Deliver: Our Shipping Locations

We offer worldwide shipping. 

 

  1. Shipping Duration
  • How Long Does Shipping Take?

Shipping typically takes between 2-5 business days in the USA , International Shipping varies depending on your location, you will receive a tracking number once your order is confirmed to keep track of your order. 

 

  1. Special Requests for Fragrances
  • Bringing Your Desired Fragrances to Our Collection

Can I Request a Fragrance You Don't Have? Absolutely! Let us know about your fragrance requests, and we'll do our utmost to accommodate them.

 

  1. Returns and Exchanges
  • Returns and Exchanges: What You Should Know

We take pride in our genuine and authentic products. Due to the nature of our Niche and Designer fragrances, we don't accept returns or exchanges for refunds, as we cannot guarantee products returned have not been compromised or altered.

If you have any further questions or concerns, please feel free to contact our dedicated customer support team. Your satisfaction and fragrance experience are our top priorities.